Employers choose a Professional Employer Organization (PEO) solution provider based on their organization’s specific needs. With the new year upon us, employers may be reevaluating their choice due to a variety of reasons, from changes in business growth, seasonal hiring, and mergers and acquisitions to compliance challenges, cost management considerations, or technology upgrades.

If your PEO’s customers are in the process of renewing their contracts this new year, don’t lose customers due to poor performance from your service partnerships. Instead, invest in solutions like HRlogics, which offer PEOs the ability to customize their compliance offerings to fit the needs of their customers and put client care at the forefront of our company mission. 

When looking to retain clients in 2024, consider these five tips:

1. Invest in Cutting-Edge HR Compliance Software

Invest in state-of-the-art HR compliance software solutions, such as HRlogics, that streamline processes, enhance efficiency, and provide a seamless experience for both employer clients and their employees. Look for platforms that offer features like simplified ACA reporting, convenient I-9 document verification, and comprehensive unemployment cost-saving solutions tailored for PEOs.

2. Ensure Compliance with HR Laws

Compliance is critical for client satisfaction and avoiding legal issues. Emphasize the importance your PEO places on staying compliant with ever-changing HR laws and regulations. When you choose partner solutions like HRlogics, for example, you can offer real-time alerts on potential noncompliance, ensuring that your clients' practices remain in line with current ACA reporting requirements. 

3. Offer Customizable Reporting Features Tailored for PEOs

If your PEO sources a new HR vendor solution for client retention, ensure that it provides robust reporting and analytics capabilities. With HRlogics, for instance, we can generate customizable reports on variable hour employee tracking, manage Affordable Care Act (ACA) plan information and enrollment data, and populate codes. This data-driven approach helps retain employer clients, as they can make informed decisions and optimize workforce management while remaining in compliance with complex laws like the ACA.

4. Assist with Business Tax Credits and Deductions

Leverage your expertise to guide clients in obtaining incentives through valuable business tax credits, such as the Work Opportunity Tax Credit. With solutions like HRlogics, for example, your PEO can integrate features to help identify eligible candidates and streamline the application process, making it easier for employers to take advantage of these financial benefits. By demonstrating value beyond basic HR functions, you’re strengthening the relationship you have with employer clients.

5. Provide HR Training and Support

As a PEO, you should provide your clients with invaluable training programs to ensure they maximize the benefits of using your HR software and compliance solutions. This includes educating them on how to use different features, navigate the platform effectively, and leverage the software for strategic decision-making. When you partner with solutions like HRlogics, we’ll guide your team and offer ongoing support to ensure that your clients feel confident in using our innovative software. 

As a PEO, you have the chance to wow your clients this new year by offering them innovative software solutions that will help them remain in compliance with the ever-changing world of HR. As you seek new opportunities to retain your current clients and attract new ones, keep these five ideas in mind.

About HRlogics

Partner with HRlogics and assure your clients that we can offer only genuine compliance solutions. Our seasoned experts provide you and your business with the respect, transparency, and unwavering support it deserves. With a commitment to integrity and service, HRlogics will help your clients navigate their toughest compliance challenges with confidence, and take the burden off your team’s shoulders.